When he called Carbonite’s customer support, they kept him on hold for over an hour. The backing up part went well, but when his computer actually crashed, he was unable to restore it from the online backup. The events that led to the Carbonite story are quite relevant in this context.Ī customer (calling himself Bruce Goldensteinberg), signed up for Carbonite after hearing ads for it on the radio. We simply tell them: “Don’t even bother trying”. Sometimes, we have a VAR/MSP who uses StoreGrid to offer online backup services to their clients, ask us how they can compete with the likes of Carbonite & Mozy. The objective of this post is not to debate on companies’ marketing tactics (that too from 2 years ago – I’m not sure if that’s really relevant now) but to point your attention to something else that’s indeed relevant. ![]() Hot on the heels of the Belkin fiasco, “biased reviews without disclosing affiliations” are getting a hard rap on the knuckles! They were recently in the news for the wrong reasons. MozyPro has excellent customer support, coupled with strong, rigid security features.Online backup service provider Carbonite has been in the news for some time now. The Bottom LineMozyPro cloud backup is a cost-effective way to protect the critical data held on your servers and computers in comparison to purchasing additional equipment and backup software. MozyPro covers options for a wide range of budgets and requirements and there is a Free Trial available (No Credit Card required). PricingMozyPro Cloud Backup operates a subscription pricing model with prices starting from $9.99/month. The ISO 27001 certification is an international standard for protecting information. The SSAE 16 certification means Mozy has met the strict standards for data security set by the American Institute of Certified Public Accountants. MozyPro also has SSAE 16 and ISO 27001 certification. This is a great security feature because no one outside of your company has access to your data. Encryption keys are provided by MozyPro for you, or you can opt to create your own encryption key. Upon backup, the data is then sent over a secure connection and stored in data centers in remote locations across the globe. Military Grade EncryptionMozyPro provides all users with military-grade encryption (256-bit AES) for all of your data before it leaves your computer to be backed up. Backup configuration is fairly fluid with MozyPro you can set it to back up your files when computers are in idle, for instance, and you can access older versions of files as is required. You can decide how often to do subsequent backups of your data. Getting stated with MozyPro is an easy affair, once you have completed an initial backup, MozyPro can then be configured to your specific needs and requirements regarding your back schedule. ![]() That’s over 90 petabytes of data stored across the globe in world class data centers. Mozy currently backs up data for more than 6 million customers and 100,000 businesses. MozyPro is both a secure and a scalable service, which ensures no matter what size critical files your business has, they are kept safe and are always accessible when you need them. The cloud backup service offers automatic backup protection with options to schedule backups continuously throughout the day. MozyPro Cloud Backup allows you to schedule backups to run daily, weekly, or monthly. MozyPro Cloud Backup is suitable for business of all sizes, from freelancers and small businesses, through to public administrations and huge enterprises. MozyPro has superb backup tools such as the 2xProtect feature which simultaneously backs up data to a local drive or network share for faster file restores. ![]() The MozyPro service is able to protect unlimited workstations, laptops, servers and popular business apps, with a pricing structure based on the amount of cloud storage that is required. Mozy is a quality, secure cloud service backup provider.
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